> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plastics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflow walkthrough

> Choose Intake, Quoting, or Order Status and inspect the supported path.

## What this means

The Agents fleet groups work into **Intake**, **Quoting**, and **Order Status**. An available family does not mean every workflow is enabled or fully autonomous in your account.

| Family | Start here | Main question |
| - | - | - |
| Intake | [Intake guide](https://docs.plastics.com/agents/workflows/intake.md) | What is the request, and what is missing? |
| Quoting | [Quoting guide](https://docs.plastics.com/agents/workflows/quoting.md) | What commercial response is supported by the evidence? |
| Order Status | [Order Status guide](https://docs.plastics.com/agents/workflows/order-status.md) | What is the current status of the correct order? |

## What to configure and check

Open **Agents** (or **Agents → Workflows** where the tabbed interface is available) and inspect the workflow available to your organization. Viewing needs `agents:view`; management needs `agents:manage`. Check its inputs, configuration, connection prerequisites, and supported review steps before running a permitted test.

## How it connects

Follow [sources](https://docs.plastics.com/agents/data-sources.md) → [integrations](https://docs.plastics.com/agents/integrations.md) → [context](https://docs.plastics.com/agents/context.md) → [actions](https://docs.plastics.com/agents/actions.md) → [approvals](https://docs.plastics.com/agents/approvals.md). Afterward, inspect the actual [result](https://docs.plastics.com/agents/results.md). A pending, failed, or drafted operation is not a completed external action.

## Example

An incoming request can be captured as an Intake task and provide information for a quoting task. Verify whether your configuration supports the handoff, which record it created, and what remains for a human. Do not assume that finishing Intake sends a quote.

Product Discovery controls are not a fourth workflow family in this Agents fleet.


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